Bentsai B10 Complete User Guide: Everything You Need to Know

Welcome to the comprehensive FAQ and troubleshooting guide for the Bentsai B10 Series. Unlike larger industrial printers, the B10 is made for small business owners, creators, and anyone who needs on-the-go labeling. It's compact, lightweight, and easy to carry, letting you print logos, barcodes, and text wherever you are.

 

This guide covers everything you need to know—from specs and compatible materials to setup tips and maintenance. Whether you're thinking about buying one or already own a portable handheld inkjet printer, you'll find clear answers here.

 

Device Specifications and Attributes

1. Brand: BENTSAI
2. Product Model: B10
3. Device Type: Mini Handheld Inkjet Printer
4. Weight: 195g (light enough to fit in your pocket)
5. Connection: WiFi (connects to iOS and Android)
6. Ink Type: Solvent fast-dry ink (waterproof and rub-resistant)
7. Printing Surface Compatibility: Porous and non-porous surfaces including paper, wood, carton, glass, plastic, metal, ceramic, and stone
8. Resolution: 300 DPI via the PRTFOX APP
9. Supported Print Elements: Text, numbers, date/time, QR codes, barcodes, logos, and pictures

 

Before Purchase: Information and Comparison

Q: What materials can the Bentsai B10 print on?

A: The B10 can print on almost any surface, including porous and non-porous materials.

It works well on paper, cardboard, wood, fabric, glass, plastic, metal, ceramics, and even stone. For best results, avoid glossy surfaces like polyester paper or POM plastic, as the ink may not adhere properly.

 

Q: Can the Bentsai B10 print on curved surfaces?

A: Yes, under proper conditions, the B10 can print on rough, curved, and uneven surfaces.

The removable roller plate also helps you print smoothly on small or narrow surfaces. You can even use it for temporary tattoos on skin.

 

Q: Is the Bentsai B10 worth it for small businesses?

A: Yes, it offers a cost-effective and flexible alternative to pre-printed labels.

ROI at a Glance

Each ink cartridge prints up to 2 million characters. For a small business, that means:

1. Cost Savings – One cartridge prints up to 2 million characters (that's thousands of labels depending on your content)
2. No Waste – Print only what you need, no pre-ordering required
3. On-Demand Flexibility – Change batch numbers, dates, or QR codes instantly

 

Bentsai B10 vs. Traditional Label Makers

See the B10 in action: Learn about the unique advantages of the Bentsai B10 in 42 seconds.

 

After Purchase: Use and Maintenance

Q: How do I connect the Bentsai B10 to my smartphone?

1. Download App: Get PRTFOX from the App Store or Google Play.
2. Power On: Press the round button. A blue light means it's ready.
3. Connect WiFi: Go to your phone's WiFi settings and connect to the printer's network. (The password is inside the magnetic cover or in the manual.)
4. Pair in App: Open PRTFOX and tap the "+" button to connect.
5. Start Printing: You're all set to edit and print.

 

Q: How to print consecutive numbers?

1. Connect your B10 to the PRTFOX App.
2. Tap the Settings icon (top left corner).
3. Select Print.
4. Turn off "Repeat print" at the bottom.
5. Tap the check icon to save. Your printer is now set to print consecutive numbers.

 

Q: How to maintain and care for the Bentsai B10?

1. Before Printing: Wipe the ink cartridge nozzle with alcohol and a facial tissue, and shake the ink cartridge before use.
2. After Printing: Clean the ink cartridge again. When not printing, remove the ink cartridge from the printer and install the protective clip on the cartridge to prevent ink from drying.

 

Bentsai B10 FAQs

Q: On which material surfaces is Bentsai B10 not suitable for printing?

A: The B10 may not print well on glossy surfaces like polyester paper and POM plastic, as ink adhesion can be weak. Also, dark-colored ink (e.g., green) may not show up on dark surfaces.

 

Q: How many characters can one Bentsai B10 ink cartridge print?

A: One 42ml cartridge prints up to 2 million characters.

 

Q: How do I fix blurry prints on the Bentsai B10?

A: Blurry prints are usually caused by a clogged or dirty nozzle. Try these steps:

1. Perform Automatic Cleaning: Run a nozzle cleaning cycle in the app (if available).
2. Check the Test Print: After cleaning, print a test pattern to evaluate the nozzle performance.
3. Clean Manually: If automatic cleaning fails, use the following method.
4. Prepare a Cloth: Fold a lint-free cloth and dampen it slightly with a small amount of isopropyl alcohol or cleaning solution.
5. Wipe the Nozzle: Gently press the printhead nozzle against the damp cloth for 3-5 seconds to allow the cleaning solution to dissolve dried ink.
6. If the issue persists, try a fresh ink cartridge.

 

Q: Can B10 ink be washed off?

A: Once dry, the solvent-based ink is waterproof but not permanent.

1. On non-porous surfaces (glass, metal, plastic), ink sits on top and can be removed with alcohol or a scraper.
2. On porous surfaces (wood, fabric, paper), ink soaks in and becomes permanent – it will not wash or wipe off.

Note: The B10 cannot print on oily or greasy surfaces – the ink will not adhere properly and may diffuse. With multiple washes or prolonged friction, the ink may gradually fade even on fabric.

 

The Bentsai B10 is a versatile, pocket-sized printer that fits both small business workflows and creative projects. With easy app control, fast-drying ink, and support for a wide range of surfaces, it's a solid choice for on-demand printing.

 

Stuck? Chat with a Technician on WhatsApp (+86 18928097992) or email us for help.

Ready to buy? Check out the Bentsai B10 today.