Shipping Policy

General Shipping Terms

Orders shipped to the all over the world are shipping FREE when orders over $130. Shipping fee will be charged according to the actual condition if order under $130.

Expedited Shipping

Shipping time will start when your package leaves our facility. Expedited Shipping is unavailable.

Shipping Details

Orders are shipped within 5 day. It usually takes 3-15 working days to for orders to arrive.It depends on the country and region. Our orders are imported every few hours to our internal processing system. At that time you receive your order number via email, another email will follow with tracking number details a few hours after the item leaves our facility. Transit times start when your package leaves our facility. Transit times are not guaranteed and shipping costs are not refundable.

Tracking emails are sent from our internal system from support@bentsaishop.com. You can view the status of your order by logging into your account and viewing your order history.

If you have any questions about the Policy, contact us by sending an email to support@bentsaishop.com.